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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashish Vakhariya

September 4, 2024

5  out of  5
rating by Ashish Vakhariya
"Steve's office is great. He and his team are always responsive and turn things around quickly. They know their business well and treat their clients with top notch service."
We responded:
"Hello Ashish- Thank you so much for your kind words and positive review! We're thrilled to hear that you've had such a great experience with our team. Providing top-notch service and quick, responsive support is always our goal, and it's wonderful to know that our efforts have made a difference for you. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for your support!"
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Bethany Schmidlin

August 22, 2024

5  out of  5
rating by Bethany Schmidlin
"Joseph was very kind and very helpful! I highly recommend this agency!! Steve was also very helpful!!"
We responded:
"Hello Bethany- Thank you for the glowing 5-star review! We're glad to hear that Joseph and Steve were both kind and helpful. Your recommendation means a lot to us. If you need any further assistance, we're always here to help!"
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Divyendu Banerjee

August 21, 2024

5  out of  5
rating by Divyendu Banerjee
"Steve and Joe both are very supportive and I had a hassle free work done. Due to my workload pressure I had to reschedule appointment many a times, but they’re understanding it and I had a happy experience working business with them."
We responded:
"Thank you for the 5-star rating! We're glad to hear that Steve and Joe were supportive and that you had a hassle-free experience. We appreciate your business and look forward to working with you again."
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Nathan Gaynier

August 9, 2024

5  out of  5
rating by Nathan Gaynier
"Moved my policies to this office. Process went very smoothly. Thanks Joe!"
We responded:
"Hello Nathan- Thank you for the 5-star review! We’re glad to hear the process went smoothly. Joe and our team are here to help anytime you need us. Thanks for choosing our office!"
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Eaglesfreak13

August 5, 2024

5  out of  5
rating by Eaglesfreak13
"Had a wonderful experience"
We responded:
"Hello - Thank you for your wonderful review! We're excited you had a great experience with our office. We look forward to serving you again"
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Akilah Moore

August 2, 2024

5  out of  5
rating by Akilah Moore
"Joe was very patient and helpful"
We responded:
"Hello Akilah- Thank you so much for taking the time to leave us such a positive review! We are pleased to hear that Joe was patient and helpful during your experience with us. We strive to provide excellent service to all our customers, and it’s wonderful to know that Joe met your expectations."
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Victoria Kowaleski

August 2, 2024

5  out of  5
rating by Victoria Kowaleski
"We appreciate all the assistance from our State Farm rep Steve Karagatsoulis!!! Been with State Farm for years!!! Thanks Steve Karagatsoulis for all your help!!! Reverend Victoria Kowaleski"
We responded:
"Hello Victoria -Thank you so much for your wonderful review! We are so happy to hear that you had a positive experience with your insurance policy. Please feel free to reach out if there is anything else we can assist you with. "
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Nick Flevotomas

August 2, 2024

5  out of  5
rating by Nick Flevotomas
"Wonderful experience! Highly recommend working with Jamie and Steve. They took the time to answer all my questions, made sure I had the right coverages and truly cared about my policies! Highly recommend them for all your insurance needs!"
We responded:
"Thank you for your fantastic review! We're so pleased Jamie and Steve took great care of your insurance needs. Your recommendation is greatly appreciated. Thanks for choosing us!"
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Haillee Hogan

July 31, 2024

5  out of  5
rating by Haillee Hogan
"I recently had the pleasure of working with Joe. He made the insurance process super easy! He is extremely friendly and very easy to talk to! Super quick at what he does, and doesn’t beat around the bush! He answered all of my questions regarding insurance! I highly recommend working with Joe if you are looking for insurance! Thank you for putting your customers first!"
We responded:
"Hello Haillee- Thank you so much for your wonderful review! We're thrilled to hear that Joe made your insurance process smooth and straightforward. Our team prides itself on providing friendly and efficient service, and it's great to know Joe exceeded your expectations. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Thanks again for choosing us and for recognizing Joe's dedication to putting customers first!"
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chris hayward

July 24, 2024

5  out of  5
rating by chris hayward
"I was looking to change my truck insurance because it was just getting way out of hand with the monthly rates especially for a guy over 50, with no accidents or points and haven’t had points in probably 12-14 years. Joe and Steve at State Farm cut my rates in half. Outstanding guys to work with. Don’t hesitate to have these guys as your new agents. 👍 Chris,"
We responded:
"Hi Chris, Thank you so much for your amazing review! We’re so happy to hear that Joe and Steve were able to help you cut your truck insurance rates in half. It's great to know that we provided you with outstanding service and made the process so seamless. We truly appreciate your recommendation and are glad to have you as part of our State Farm family. If you ever need anything else regarding your insurance, please don't hesitate to reach out. Thanks again for your kind words! "
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Eunice Kim

July 17, 2024

5  out of  5
rating by Eunice Kim
"I had an excellent experience with Swagata. She was incredibly accommodating, answering all my questions with kindness and patience. She followed up several times until everything was completed, and explained things clearly. I highly recommend this office!"
We responded:
"Hello Eunice- Thank you for the fantastic 5-star review! We're delighted to hear that Swagata provided you with accommodating and patient service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Tom Baker

July 16, 2024

5  out of  5
rating by Tom Baker
"Professional service, listens to your needs and provides superb solutions. Thank you Joe!"
We responded:
"Hello Tom- Thank you for your wonderful 5-star review! We are thrilled to hear that you found our service professional, attentive to your needs, and that Joe provided superb solutions. We appreciate your support and look forward to serving you again in the future."
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Tom Colaluca

July 15, 2024

5  out of  5
rating by Tom Colaluca
"Walked me through the whole process of switching over from another company. Made it quick and easy for me. Great job."
We responded:
"Hello Tom- Thank you for the fantastic 5-star review! We're delighted that we were able to make the process of switching over from another company quick and easy for you."
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Govindaraj Pothiraj

July 11, 2024

5  out of  5
rating by Govindaraj Pothiraj
"I recently moved in to Novi , MI . Jo helped me getting my new auto policies done quickly and that helped me get settle down the new place quickly. Thank you very much."
We responded:
"Thank you for your 5-star review! We're thrilled that Jo was able to help you quickly with your new auto policies in Novi, MI. We understand how important it is to settle into a new place smoothly, and we're glad we could assist you in that process. We appreciate your kind words and will make sure to pass them along to Jo."
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Aravind Kumar

June 26, 2024

5  out of  5
rating by Aravind Kumar
"It was awesome to work with Joseph on State Farm quote. He was very helpful , had patience to answer all my questions and followed up several times until completion. Great work Joe!"
We responded:
"Thank you for your 5-star review and for working with Joseph on your State Farm quote! We're glad he was helpful, patient, and followed up until completion. Great work, Joe!"
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Julie Williams

June 26, 2024

5  out of  5
rating by Julie Williams
"Joe was excellent he matched my insurance and saved me 78.00 a month Joe is very patient and knows his job Thank you Julie Williams"
We responded:
"Hi Julie-Thank you for the 5-star review! We're delighted to hear that Joe provided excellent service, matched your insurance, and saved you money on your insurance needs. We appreciate your kind words about Joe's patience and expertise. Please reach out to our office with any questions you may have. "
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erika czarniowski

June 24, 2024

5  out of  5
rating by erika czarniowski
"Truly Amazing People to work with! Customer service is top tear! Wont be going anywhere else. Joe goes out of his way to make sure you understand everything you need to!"
We responded:
"Hello Erika- We greatly appreciate your amazing 5-star review! Your kind words about our top-tier customer service and Joe's efforts to ensure your understanding mean a lot to us. Thank you for your continued loyalty and support."
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Aaron Blohm

June 24, 2024

5  out of  5
rating by Aaron Blohm
"Top notch service! Joseph was very attentive and his attention to detail was amazing!"
We responded:
"Hello Aaron- Thank you for the amazing 5-star review! We greatly appreciate your kind words about Joseph's top-notch service and attention to detail. We're here to provide exceptional service whenever you need us."
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biggr85

June 24, 2024

5  out of  5
rating by biggr85
"Steve and his team were great ! Very happy with my visit."
We responded:
"We're excited to hear about your positive experience with our insurance agency! Your satisfaction is our priority, and we're here to provide you with all your insurance needs. Thank you for choosing us, and we look forward to continuing to serve you in the future. "
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Lucas Moore

June 24, 2024

5  out of  5
rating by Lucas Moore
"Super Friendly and Charming People. Swagata was super helpful."
We responded:
"Hello Lucas- Thank you for the wonderful 5-star review! We're thrilled to hear that our team was super friendly and charming. We greatly appreciate your kind words about Swagata's helpfulness. We're here to assist you in all your insurance needs!"
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Chris B

June 18, 2024

5  out of  5
rating by Chris B
"I am extremely satisfied with the smooth transition of my parents' homeowners insurance policy to State Farm. Mr. Steve Karagatsoulis was very helpful during the entire process. He demonstrated how his clients come first."
We responded:
"Hello! Thank you so much for taking the time to give us a fantastic 5-star review. We truly appreciate your kind words and are thrilled that we had the opportunity to help protect your family's insurance needs. If there is anything else we can do for you, please don't hesitate to reach out. We're here to provide you with the best possible service."
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Vhyness Austero

June 16, 2024

5  out of  5
rating by Vhyness Austero
"Had a very great experince with Jamie! She was very accommodating and will answer all your questions with kindness! She was also willing to make a phone call with me on a Sunday on Father’s Day! Thank you for the amazing service!"
We responded:
"Hello Vhyness, Thank you for the 5-star review! We greatly appreciate your feedback and are thrilled that Jamie went out of her way to help with your insurance needs. We're here to assist you with any insurance-related questions or concerns you may have. "
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Constance L.

June 12, 2024

5  out of  5
rating by Constance L.
"Jamie was very helpful and attentive. I appreciate all her help, and the great insurance bundle she put together for my family! Thank you so much!"
We responded:
"Hello Constance- Thank you for the amazing 5-star review! We greatly appreciate your kind words about Jamie's helpfulness and attentiveness. We're glad she was able to put together a great insurance bundle for your family. Thank you for choosing us and if you need any further assistance, please don't hesitate to reach out! "
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Denise Tiso

June 12, 2024

5  out of  5
rating by Denise Tiso
"Joe is always super helpful and thorough to work with. He really took the time to make sure our new coverage was what we needed and was very thorough in explaining the details of the coverage. He is such a nice person and very easy to work with. Thank you Joe!"
We responded:
"Thank you for the amazing 5-star review! We greatly appreciate your kind words about Joe's helpfulness and thoroughness. It's wonderful to hear that he took the time to ensure your new coverage was what you needed and explained all the details. We're glad to have Joe on our team. Thank you for choosing us and for your kind words."
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Victor Rodopoulos

June 10, 2024

5  out of  5
rating by Victor Rodopoulos
"Very professional, great people skills, outstanding business skills. Take a chance and do business with Steve and his staff. You won't go wrong."
We responded:
"Hello Victor- Thank you for the amazing 5-star review! We greatly appreciate your kind words about our team's professionalism, great people skills, and outstanding business skills. We're thrilled to hear that you had a positive experience working with our team. Thank you for recommending us"