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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aravind Kumar

July 3, 2025

5  out of  5
rating by Aravind Kumar
"It was awesome to work with Joseph on State Farm quote. He was very helpful , had patience to answer all my questions and followed up several times until completion. Great work Joe!"
We responded:
"Thank you for your 5-star review and for working with Joseph on your State Farm quote! We're glad he was helpful, patient, and followed up until completion. Great work, Joe!"
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Cheryl Deaven

July 2, 2025

5  out of  5
rating by Cheryl Deaven
"I had the pleasure of working with Joseph Swift. Joe was SO helpful and friendly. He made me feel at home in his office. Best of all,he got me a great and fair price on my car and home insurance. I highly recommend Joe at State farm."
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mihir talreja

July 1, 2025

4  out of  5
rating by mihir talreja
"The experience was good. Would recommend reaching out to Joe for the insurance needs."
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Sharon Petrella

June 29, 2025

5  out of  5
rating by Sharon Petrella
"I am very pleased with the service I received from Steve Karagatsoulis State Farm office. Swagata is a sweetheart and always very pleasant to speak with as well. Plan on doing business with them for a long time. They are fair and honest people."
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Daniel McKart

June 26, 2025

5  out of  5
rating by Daniel McKart
"Great job great price for all my insurance needs.jamie and Steve are great"
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David Newman

June 20, 2025

5  out of  5
rating by David Newman
"Super to deal with. Joe was so informative and helpful. The owner, Steve, came over to us as we were seated out front and introduced himself to us-- classy move. Rates were better than we thought. 5 stars to all of them."
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Sally Parker

June 18, 2025

5  out of  5
rating by Sally Parker
"Bar none the BEST service and Prices I’ve ever received! Thank you so much Joe!!!"
We responded:
"Hello Sally- "Thank you for the amazing review! We're thrilled to hear Joe provided you with the best service and prices. If you need anything, feel free to contact our office - Steve Karagatsoulis State Farm Insurance at 248-477-8383!""
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Joan Zak

June 10, 2025

5  out of  5
rating by Joan Zak
"Joe Swift is knowledgeable, patient to answer & discuss questions & prompt returning calls, emails & texts. My husband & I are very fortunate to have Joe as our new agent! A+ service & care with our private documents. Highest recommendations!!!"
We responded:
"Hello Joan- We truly appreciate your feedback! It’s wonderful to hear that Joe Swift has been patient, knowledgeable, and quick to respond to your questions and concerns. We’re so glad he’s your new agent and delivering the exceptional care you deserve. If you ever need assistance, feel free to contact our office – Steve Karagatsoulis State Farm Insurance at 248-477-8383!""
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John Heinzman

June 9, 2025

5  out of  5
rating by John Heinzman
"Steve is friendly, efficient, and transparent. They have taken great care of me and my household for many years !"
We responded:
""Thank you for your kind words! We're so glad to hear that Steve has been friendly, efficient, and transparent while taking great care of your insurance needs and your household over the years. If you need anything, feel free to contact our office - Steve Karagatsoulis State Farm Insurance at 248-477-8383!""
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Israel de León

May 22, 2025

5  out of  5
rating by Israel de León
"Best prices, no one else could match them in 5 years. Steve is a great and very supportive person"
We responded:
"Hello Israel- Thank you for the fantastic review! We're thrilled our prices have been unbeatable for years and that Steve made your experience so positive. Your support means the world to us! If you need anything, please reach out to Steve Karagatsoulis State Farm Agency at 248-477-8383. 😊"
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ANAND GUPTA

May 22, 2025

5  out of  5
rating by ANAND GUPTA
"Joe at this particular state farm location is a great guy to work with. He is thorough with policy details and provided best auto and homeowners policy."
We responded:
"Hello - Thank you for sharing your experience! We’re so glad to hear that Joe took great care of you and provided thorough details on your policies. It’s wonderful to know you got the best auto and homeowners coverage to suit your needs. If you ever have questions or need assistance, don’t hesitate to reach out to Joe or the team at Steve Karagatsoulis State Farm Agency at 248-477-8383. We’re here to help! "
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Allan Pires

May 5, 2025

5  out of  5
rating by Allan Pires
"Both Jamie and Swagata were great not just when acquiring a new insurance but also making sure any changes or questions are answered quickly and efficiently. Excellent service"
We responded:
"Hello Allan- Thank you so much for your kind words! We’re thrilled to hear that Jamie and Swagata provided excellent service and made sure all your insurance questions and changes were handled quickly and efficiently. Your satisfaction means so much to us, and we’re always here to help. Thank you for calling the Steve Karagatsoulis State Farm Insurance Office at 248-477-8383, and thank you for trusting us with your insurance needs!"
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Adam Jaber

May 2, 2025

5  out of  5
rating by Adam Jaber
"Good fallez"
We responded:
"Thank you for your 5-star review! 🌟 We're thrilled you had a great experience. Your support means so much to us, and we look forward to serving you again! 😊"
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sue samuels

April 29, 2025

5  out of  5
rating by sue samuels
"Steve Karagatsoulis and his exceptional team go above and beyond in addressing both my vehicle and home insurance needs. It’s always a pleasure working with them! During my recent car purchase, I had the privilege of being assisted by Steve and Swagata Saha, and the experience was nothing short of outstanding. Their world-class communication, diligent follow-up, and seamless process made everything effortless. I highly recommend the Novi office for anyone seeking top-tier insurance services!"
We responded:
"Hello Sue- Thank you for your wonderful review! We’re thrilled that Steve Karagatsoulis, Swagata Saha, and the team could make your insurance experience seamless and stress-free. Your recommendation means so much to us! Please don’t hesitate to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383 if you ever need anything—we’re always here to help!"
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Anton Lucaj

April 25, 2025

5  out of  5
rating by Anton Lucaj
"Joe was amazing! fulfilled and answered every question with the utmost knowledge and professionalism. highly recommended"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that your experience with our team was amazing and that all your questions were answered with professionalism and expertise. Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383. We’re always here to help!"
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Michelle Flevotomas

April 25, 2025

5  out of  5
rating by Michelle Flevotomas
"Had the best experience at this StateFarm!! Jamie and Steve are awesome. Great customer service and they really know how to get you the best deals on coverage! I would highly recommend them!"
We responded:
"Thank you so much for your kind words and 5-star review! We're so happy to hear you had such a great experience with Jamie and Steve. Providing excellent customer service and helping you find the best coverage is always our top priority. Thank you for choosing Steve Karagatsoulis State Farm for your insurance needs—we truly appreciate your recommendation and look forward to serving you again in the future!"
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Zachary Kostegian

April 21, 2025

5  out of  5
rating by Zachary Kostegian
"Joe swift made it very easy to get a policy for my new home. Very fast and friendly."
We responded:
"Thank you for your 5-star review! We’re so happy to hear that Joe Swift made the process of getting a policy for your new home easy and seamless. Providing fast and friendly service is always our goal! Thank you for choosing Steve Karagatsoulis State Farm for your insurance needs—we look forward to serving you again in the future!"
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Matthew McMinn

April 18, 2025

5  out of  5
rating by Matthew McMinn
"I don’t think I’ve had an insurance company ever help me as much with my schedule ! Has been a good experience working with them!!"
We responded:
"Thank you for your kind words! We’re so glad to hear that our team was able to work with your schedule and make your experience a great one. It’s always our goal to go above and beyond for our customers! If you ever need assistance, please don’t hesitate to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383. We’re here to help!"
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Kate

April 9, 2025

5  out of  5
rating by Kate
"I had another great experience with Swageta today. She, and the rest of the staff, are always prompt in their responses, make sure that I am getting all available discounts, and that my policy is both comprehensive and affordable."
We responded:
"Thank you for your kind words! We’re so glad Swagata and the team provided prompt service and helped ensure your policy is affordable and comprehensive. If you ever need anything, feel free to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383!"
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Pily Flowers

April 2, 2025

5  out of  5
rating by Pily Flowers
"I highly recommend Joseph Swift. We changed car insurance from Progressive to State Farm, he did a very good follow up. Explained all the details about the insurance. We also changed our house insurance. It’s very convenient to talk to a person, and ask questions if needed. VERY professional."
We responded:
"Hello - Thank you for your fantastic 5-star review! We're delighted to hear Joseph Swift provided such excellent service during your switch to State Farm. It's great to know you found the process smooth and professional. Your recommendation means a lot to us. We're always here if you have any further questions!"
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LaTonya Harden

March 28, 2025

5  out of  5
rating by LaTonya Harden
"My experience with State farm was impeccable. Very attentive and prices were great. Very pleased with the service."
We responded:
"Hello LaTonya- Thank you for your 5-star review! We're thrilled to hear you had an impeccable experience with our State Farm office. We're glad you found our service attentive and our prices great. We're pleased to have met your expectations!"
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Darlene Terpstra

March 27, 2025

4  out of  5
rating by Darlene Terpstra
"Swagata was great. She called on a regular basis to check on us and see if she could help us have the correct coverage."
We responded:
"Hello Darlene-Thank you for your kind words! We're delighted to hear that Swagata provided excellent service and kept in regular contact to ensure you had the correct coverage. We're here to help anytime you need us!"
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Jennifer Price

March 24, 2025

5  out of  5
rating by Jennifer Price
"I’ve had the pleasure of working with Joe and recently Swagata helped me insurance my new car I added to my policy she was very helpful and answered all my questions! I am very glad to have switched over them! I would highly recommend this team!"
We responded:
"Thank you for the wonderful review! We're glad Joe was able to help. Please reach out to the Steve Karagatsoulis State Farm Agency for all your insurance needs. Have a great day!"
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Nancy Tolkacz

March 20, 2025

5  out of  5
rating by Nancy Tolkacz
"I had a very pleasant experience with my State Farm agent, Swagata. I just recently purchased a new suv. Swagata clarified all my questions in terms of my current policy and what I needed to do to make sure my new vehicle was properly covered. She emailed me all the information I requested and she even explained how I could get discounts to lower my rates. I was very happy with my experience. It was nice to have a friendly and patient agent to walk me through the process."
We responded:
"Hello Nancy- Thank you for sharing your experience! We're glad Swagata at Steve Karagatsoulis State Farm office provided excellent service, answered your questions, and ensured your new SUV was covered. It's great to hear she helped you find discounts. We appreciate your kind words!"
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上海

March 19, 2025

5  out of  5
rating by 上海
"Steve explained everything to me very clearly and patiently. He is a very reliable agent."
We responded:
"Thank you for your feedback! We're glad to hear that Steve explained everything clearly and patiently. It's great to know you found him reliable. We appreciate your kind words!"