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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sung

November 5, 2025

5  out of  5
rating by Sung
"Friendly and helpful, quick responses when you need. Marissa and Steve went over and beyond to explain everything in details and get me what I actually needed with cost saving options available. I did not realize how important response rate is at situations, it made all the difference. Thank you!"
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john marshall

November 3, 2025

5  out of  5
rating by john marshall
"Steve and his team are the best! His knowledge and commitment to service for his customers are best in class!"
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Fadi Khalil

October 23, 2025

5  out of  5
rating by Fadi Khalil
"Swagata is great to work With"
We responded:
"Hello Fadi- Thank you for your amazing 5-star Google review! We truly value you as a customer. If you have any questions or concerns, please don't hesitate to reach out."
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wayne sharpe

October 14, 2025

5  out of  5
rating by wayne sharpe
"My experience was good very professional very nice. Very pleasant people to deal with. Thank you so much.!"
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Debbie Fuller

October 9, 2025

5  out of  5
rating by Debbie Fuller
"Marisa was very easy to talk with, even with all my various of needs. Thanks for all your help!!"
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Amanda Lee

October 9, 2025

5  out of  5
rating by Amanda Lee
"Joe was incredibly helpful from start to finish throughout my process of purchasing a new car and switching coverage over from another company. Not only did he get me coverage within my budget, but he was informative and helpful every step of the way. I've already recommended him to my family and will continue to do so whenever someone asks!"
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Valynda Carrell

October 6, 2025

5  out of  5
rating by Valynda Carrell
"Swagata was very helpful!"
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mike Heatherly

September 29, 2025

5  out of  5
rating by mike Heatherly
"Joe, helped pme save money."
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melanie bradley

September 25, 2025

5  out of  5
rating by melanie bradley
"I was having a rough day and I had to call into State Farm to get a quote on a vehicle. Swagata was really sweet and helpful explaining to me what all I could add to my policy. I’m not very knowledgeable about car insurance but I feel like I’ve learned a lot. I really appreciate Swagata helping me and making my day so much better."
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Mishun Childs-Love

September 25, 2025

5  out of  5
rating by Mishun Childs-Love
"This office is always helpful, friendly and kind. A very supportive office. Swagata is always helpful, nice and personally knows who I am whenever I come in. This is something you don’t find much of these days!"
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Meon Patterson

September 22, 2025

5  out of  5
rating by Meon Patterson
"Marissa is professional and very knowledgeable about the insurance policies. She made every thing easy and accessible"
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Reza Bihamta

September 10, 2025

5  out of  5
rating by Reza Bihamta
"I got Fast, effective and good price from Joseph Swift! Highly recommended"
We responded:
"Hello Reza- Thank you for your fantastic review! We're glad to hear that Joseph Swift provided you with fast, effective service at a great price. Your recommendation means a lot to us! If you ever need assistance, please don't hesitate to contact the Steve Karagatsoulis State Farm Agency at 248-477-8383."
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Kristina Conger

September 6, 2025

5  out of  5
rating by Kristina Conger
"Always very helpful and quick responses"
We responded:
"Thank you for your kind words! We're glad to hear that you find our team helpful with quick responses. If you ever need assistance, please don't hesitate to reach out to us at the Steve Karagatsoulis State Farm Agency at 248-477-8383. We're here to help!"
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Shubham Maiti

September 5, 2025

5  out of  5
rating by Shubham Maiti
"Mr. Steve was very diligent in explaining every single point in my car n home insurance. Also suggested some tweaks to make the policies robust without shooting the premium too high. I highly appreciate his inputs."
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Steve took the time to thoroughly explain your car and home insurance options and provided valuable suggestions to strengthen your policies without significantly increasing your premium. Your appreciation means a lot to us. If you have any further questions, please feel free to contact the Steve Karagatsoulis State Farm Agency anytime at 248-477-8383."
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Paul Pokoyoway

September 4, 2025

5  out of  5
rating by Paul Pokoyoway
"Marissa did a excellent job in reviewing my auto and condo insurance and answering all my questions rating from 1 to 5 I would give her a 5, excellent service"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Marissa provided excellent service in reviewing your auto and condo insurance and answered all your questions. If you have any questions or need assistance, feel free to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383. We're always ready to help!"
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Daniel Feinberg

September 4, 2025

5  out of  5
rating by Daniel Feinberg
"He was very polite and patient and persistent"
We responded:
"Thank you so much for your 5-star review! We truly appreciate your support and are here to assist you anytime. Please feel free to contact the Steve Karagatsoulis State Farm Agency at 248-477-8383 with any questions or needs."
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Scott King

September 2, 2025

5  out of  5
rating by Scott King
"The staff working there are very friendly and greeted me immediately upon entering. Steve took the time to explain all the different parts of my insurance quote and what they meant. Switching gave me better coverage at a lower cost."
We responded:
"Hey Scott -Thank you for your kind feedback! We're happy to hear that our friendly staff made you feel welcome and that Steve took the time to clearly explain your insurance quote. We're glad switching your policy resulted in better coverage at a lower cost. If you have any questions or need further assistance, please don’t hesitate to reach out to the Steve Karagatsoulis State Farm Agency at 248-477-8383. We're always here to help!"
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Tiffany Jansen

August 29, 2025

5  out of  5
rating by Tiffany Jansen
"Joe went ABOVE AND BEYOND, not only is he extremely knowledgeable but he was easy to talk to and his communication/getting back to me WOWED with how quickly he responds. We communicated by email, text and on the phone and I’d get a response back within minutes, he truly did an OUTSTANDING job and I would recommend him to anyone looking for insurance! Thanks again JOE!!"
We responded:
"Hello Tiffany- Thank you so much for your glowing review! We're thrilled to hear that Joe went above and beyond with his knowledge, communication, and responsiveness. It's great to know that he made the process easy and kept you informed every step of the way. We truly appreciate your recommendation! If you ever need assistance, please feel free to contact the Steve Karagatsoulis State Farm Agency at 248-477-8383. We're always here to help!"
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Jackie Fountain

August 28, 2025

5  out of  5
rating by Jackie Fountain
"Steve Karagatsoulis - State Farm Is the best around! All the staff I have dealt with have been nothing but exceptional! Steve himself calls periodically to check in. Highly recommended Steve Karagatsoulis - State Farm!"
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Carla Griffith

August 27, 2025

5  out of  5
rating by Carla Griffith
"Super friendly. Joe saved me money and helped me threw my confusion."
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Jack DeLong

August 20, 2025

5  out of  5
rating by Jack DeLong
"I have been with State Farm for over 30 years and have found them to be knowledgeable and prompt. Swagata recently got me all the information I needed on a new vehicle and answered all my questions professionally, on the spot."
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Govindaraj Pothiraj

August 19, 2025

5  out of  5
rating by Govindaraj Pothiraj
"I am satisfied with State Farm and they give very good support when you need to modify or add any new policies . My experience with Swagata is very good and she is very customer friendly ."
We responded:
"Thank you for your 5-star review! We're thrilled that Jo was able to help you quickly with your new auto policies in Novi, MI. We understand how important it is to settle into a new place smoothly, and we're glad we could assist you in that process. We appreciate your kind words and will make sure to pass them along to Jo."
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Cynthia Cockrel

August 18, 2025

5  out of  5
rating by Cynthia Cockrel
"My husband and I sat at the Tamaroff Honda Dealership in Southfield wondering what steps we may have overlooked in securing our new vehicle. We realized that we had yet to contact our State Farm Agent Joseph Swift. True to his name, Joseph sent over the insurance certificate in minutes. What a Hero! Thanks!!!"
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Hannah Hagen

August 14, 2025

5  out of  5
rating by Hannah Hagen
"Joe was very nice to work with!! I’m grateful for your patience!! Thank you !!"
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LavGR M

August 4, 2025

5  out of  5
rating by LavGR M
"After a bad experience with my previous Insurer, I called a few different agencies to get an Auto + Home Insurance estimate. I called the Steve K State Farm Agency in Novi and talked to Joseph. He was very helpful and went through both the Home and Auto policies with me in detail. He is knowledgeable and courteous and needless to say I signed up with the Steve K State Farm Agency after talking to Joseph. I highly recommend him as an Agent."