Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charlie Norman

Charlie Norman

August 17, 2026

5  out of  5
rating by Charlie Norman
"Joe was nice to do business with"
Profile photo of James Doran

James Doran

August 11, 2026

5  out of  5
rating by James Doran
"I updated my insurance policy with State Farm. Swagata was very helpful through the entire process. She kept me updated and informed each step of the way. I have worked with her in the past. She handles issues quickly and answers any questions without hesitation."
Profile photo of Everett Sumner

Everett Sumner

August 11, 2026

5  out of  5
rating by Everett Sumner
"Had a very good meeting with Steve. He takes the time to go through the coverage, line by line and discuss options. Folks in his office always respond to my questions in a timely manner"
Profile photo of Diwaker “Diwaker”

Diwaker “Diwaker”

August 9, 2026

5  out of  5
rating by Diwaker “Diwaker”
"Clear, up to point, however very persistent and very very persevering until he gets his target accomplished.."
Profile photo of Ameya Tawde

Ameya Tawde

July 31, 2026

5  out of  5
rating by Ameya Tawde
"Steve and his team are amazing to work with. They are very friendly and makes you feel like family. I am glad to have connected with him."
Profile photo of David Jebaratnam

David Jebaratnam

July 20, 2026

5  out of  5
rating by David Jebaratnam
"Swagata was very patient with us as we navigated through selecting from among various options for our home insurance. She answered all of our questions, clearly explained the options, and help us chose the best one for our situation. We would highly recommend Swagata and Steve Karagatsoulis State Farm Insurance for anyone looking for their insurance needs."
We responded:
"Hello David Thank you for the fantastic 5-star review! We're thrilled to hear that Jamie provided you with courteous service and even postponed her lunch break to assist you. We truly appreciate your kind words and will pass them along to Jamie.
Thank you for choosing us for all your Insurnace needs, and we look forward to serving you again in the future!"
Profile photo of Margaret Varhol

Margaret Varhol

July 9, 2026

5  out of  5
rating by Margaret Varhol
"As a new MI resident, It was a pleasure working with Joe Swift to purchase a new auto insurance policy. He is very pleasant and professional. His thorough knowledge of his product, and the various options and choices available to me, inspired the utmost confidence and made the process quick and easy."
We responded:
"Hello Margaret- Thank you for the fantastic 5-star review! We're excited to hear that Joe provided you with a pleasant and professional experience while purchasing your new auto insurance policy. His thorough knowledge and expertise made the process quick and easy. We appreciate your trust and look forward to serving you in the future!"
Profile photo of Kyleigh Vedder

Kyleigh Vedder

July 6, 2026

5  out of  5
rating by Kyleigh Vedder
"Very helpful and very polite"
We responded:
"Hello Kyleigh- Thank you so much for the 5-star review! We’re thrilled to hear you found our team very helpful and very polite. Our goal is to make sure you feel supported and taken care of every step of the way.

If you ever need anything in the future, please don’t hesitate to reach out to Steve Karagatsoulis State Farm Team at 248-477-8383. Thanks again for choosing our insurance agency!"
Profile photo of Brandon Hirsch

Brandon Hirsch

July 1, 2026

5  out of  5
rating by Brandon Hirsch
"I had the pleasure of working with Marissa today for a mutual client. I highly recommend this office to anyone looking for insurance in this area!."
Profile photo of Jackson Camisa

Jackson Camisa

July 1, 2026

5  out of  5
rating by Jackson Camisa
"Joe was extremely helpful with getting me great coverage with a quick turnaround. He was available regularly for any questions I had and ensured the entire process went smoothly. Highly recommend!"
We responded:
"Jackson, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Steve Karagatsoulis’s Team—we are always here to help!"
Profile photo of Anna Love

Anna Love

June 29, 2026

5  out of  5
rating by Anna Love
"Joe was an absolute Rockstar. Very knowledgeable to be able to answer all my questions. So patient as well with me trying to take care of this while also working. 10/10 star!"
Profile photo of David Steinbach

David Steinbach

June 29, 2026

5  out of  5
rating by David Steinbach
"Marissa was excellent to work with! Highly recommend for any of your insurance needs. Thank you, Marissa :)"
Profile photo of William Abbott

William Abbott

June 29, 2026

5  out of  5
rating by William Abbott
"Joe was awesome. I usually hate things like this. With six kids (one with special needs) and my own business, I just don't have the time. But money counts. Not only did Joe save me money but he saved me time. I highly recommend this office"
Profile photo of James Viverette

James Viverette

June 29, 2026

5  out of  5
rating by James Viverette
"Thank You So Much Im Glad To Have Joined The Time !!!"
Profile photo of Richard Plassey

Richard Plassey

June 24, 2026

5  out of  5
rating by Richard Plassey
"Joe was very professional and helpful. He ended up saving us a nice amount off of our monthly insurance bill for comparable coverage. Thanks again Joe!"
Profile photo of David O'Donnell

David O'Donnell

June 4, 2026

5  out of  5
rating by David O'Donnell
"We are relocating from Arizona to Michigan. Marissa was thorough and diligent working through the setting up comparable policies for Michigan as we had previously for Arizona for Home and Auto insurance. Great experience and would recommend to anyone relocating from out of state to MI to reach out to Marissa."
We responded:
"Thank you for the great 5-star review, David! We’re so glad Marissa helped you set up Home and Auto coverage for Michigan as you relocated from Arizona. We appreciate your recommendation—call us anytime at 248-477-8383."
Profile photo of Nora Demick

Nora Demick

June 4, 2026

5  out of  5
rating by Nora Demick
"I worked with Swagata and she made everything such a breeze!! She’s so kind, helpful, and answered a million questions for me with such clarity and patience. It was truly a 5 star experience!

I’ve been using them for years and it’s always been great."
We responded:
"Thank you for the great review! We're thrilled to hear you've had consistent, friendly service over the years. If you have any questions in the future, please reach out to Steve Karagatsoulis at State Farm Agency!"
Profile photo of Natalie Ignatov

Natalie Ignatov

June 1, 2026

5  out of  5
rating by Natalie Ignatov
"Swagata at State Farm is an amazing agent! She's knowledgeable, patient and truly cares about her clients. She took time to understand my needs and made whole process easy and stress-free. Highly recommend. Natalie and Alex ignatov"
We responded:
"Thank you for the amazing 5-star review, Natalie and Alex! We’re so glad Swagata was able to take the time to understand your needs and make the process easy and stress-free. We truly appreciate your recommendation. You can always reach Steve Karagatsoulis State Farm Agency at 248-477-8383."
Profile photo of Thaddeus Witczak

Thaddeus Witczak

May 20, 2026

5  out of  5
rating by Thaddeus Witczak
"Extremely Helpful and Knowlegable. Great experience."
We responded:
"Thank you so much for the 5-star review! We’re glad you had a great experience and that our team was extremely helpful and knowledgeable. If you have any questions, feel free to contact Steve Karagatsoulis State Farm Agency at 248-477-8383."
Profile photo of M T

M T

May 15, 2026

5  out of  5
rating by M T
"I had the pleasure of working with Swagata the other day who helped me with new car insurance (for two new cars). She helped prepare the documents and sent them to my dealer very quickly. She also took the time to explain the coverage we have and running different quotes that fit our budget. There were no surprises as everything was explained in detail up front."
We responded:
"Thank you for the great 5-star review! We’re happy Swagata helped you get your new car insurance quickly, explained your coverage clearly, and provided quotes that fit your budget—without any surprises. If you have any questions, feel free to contact Steve Karagatsoulis State Farm Agency at 248-477-8383. Thanks again!"
Profile photo of Nicole

Nicole

May 7, 2026

5  out of  5
rating by Nicole
"Thank you for such a good experience. I had the pleasure of working with Marissa. She was very kind and extremely helpful. I highly recommend"
We responded:
"Hello Nicole- Thank you so much for your awesome 5-star review! We’re glad you had a great experience with Marissa—she truly is kind and extremely helpful. If you have any questions, always feel free to contact our office: Steve Karagatsoulis State Farm Agency (248-477-8383). Thank you again for recommending us!"
Profile photo of Mary Vessella

Mary Vessella

May 4, 2026

5  out of  5
rating by Mary Vessella
"Marissa was very friendly and she explained everything very well. I canceled my previous insurance company which I had for over 30 years. They were rude and never seamed to know what was going on. Marissa was AWESOME."
We responded:
"Hello Mary- Thank you so much for your 5-star review! We’re thrilled to hear Marissa was friendly and explained everything clearly, especially during your move from a previous company. We truly appreciate your kind words—Marissa will be so happy to hear that you felt well taken care of. If you have any questions, please feel free to contact Steve Karagatsoulis State Farm Agency at 248-477-8383. Thanks again!"
Profile photo of Neil Kassab

Neil Kassab

May 4, 2026

5  out of  5
rating by Neil Kassab
"Merissa was very helpful and had all answers I was looking for in an insurance agent I had
A very good experience with everyone there Marissa saved me a lot of money each month keep up the good work"
We responded:
"Thank you for the 5-star review! We’re so glad Marissa was helpful and had the answers you needed, and that you had a great experience with our team. We’re also thrilled you’re saving money each month. If you have any questions, contact Steve Karagatsoulis State Farm Agency at 248-477-8383. Thanks again!"
Profile photo of Tyler Fowler

Tyler Fowler

May 4, 2026

5  out of  5
rating by Tyler Fowler
"Joe took great care of me and made it as simple and fast as it gets. I called him at 11am and by 1 o’clock the same day I was good to go. Definitely recommend"
We responded:
"Thanks so much for the amazing 5-star review, Tyler! We’re so glad we could make everything simple and fast for you. We truly appreciate your recommendation. If you have any questions, feel free to contact us directly- Steve Karagatsoulis State Farm Agency at 248-477-8383. Thanks again!"
Profile photo of Deborah Hooks

Deborah Hooks

April 29, 2026

5  out of  5
rating by Deborah Hooks
"Quick and efficient and able to meet my needs."
We responded:
"Thank you for the great 5-star review! We’re glad the team was quick, efficient, and able to meet your needs. We truly appreciate your recommendation—reach out anytime at Steve Karagatsoulis State Farm Agency, 248-477-8383."